A multigenerational family sharing stories over a photo album

Their Story Lives Family Vault

Family Vault

One private place for your family’s memories. Collect photographs, voice stories, recipes, and important documents, and share them with the family members you choose. Compare Lite and Legacy to find the plan that fits.

Lite: $24.95 monthly or $249 yearly. Legacy: $49.95 monthly or $419.40 yearly. Both include 14 days free; card required. Billing starts after the trial.

The story is already happening

A family's greatest treasures rarely arrive in a box.

They live in Grandmother's voice, the story behind an old photograph, a birthday tradition, a lesson Dad always repeated, and the laughter everyone remembers from the last reunion.

The Family Vault gives those moments one secure place to live, grow, and stay connected to the people who belong to them.

Three simple steps from the first memory

Start with your story. Grow into your family's story.

About 5 minutes, with sound.

1

Choose your plan and register

Choose Lite or Legacy, register or use Google, then add your card to start the trial.

2

Build your Family Legacy Circle

Invite family within your selected plan: 2 people in Lite or up to 15 in Legacy, including the purchaser.

3

Keep the family story alive

Celebrate dates, share updates, gather face to face, and preserve more together.

A warm family photograph wall inside a home

One place. Every generation.

More than storage. A place your family returns to.

Made for living families to connect today, preserve yesterday, and leave something meaningful for tomorrow.

A family sharing photographs and stories together

Stories in their own voice

Record spoken stories, write memories, or answer thoughtful prompts that make remembering easier.

Video messages that feel close

Capture everyday wisdom, family traditions, and messages for the people you love right from a phone.

Photographs with a story

Keep family photographs together, add names and dates, and connect every picture to the memory behind it.

A living memory wall

Invite family to contribute stories and photographs while the vault owner keeps control of what appears.

The dates your family shares

Remember birthdays, anniversaries, reunions, and traditions with a calendar made for family life.

Family messages and updates

Let relatives know when a new memory is shared, send a family message, and keep everyone connected.

A family talking with six relatives on a television video call
Premium family connection

When the family cannot be in one room, bring the room to them.

The Family Webinar Room gives the vault owner a private place to gather relatives from near and far without recording the conversation.

Up to 12 people per call
1,000 call minutes each month
Works on phones and computers
Only the vault owner starts calls

Choose with confidence

Start Your Family Vault 14-Day Free Trial

Add your card to begin. You will not be charged until day 15.

Your 14-Day Free Trial Includes

  • Private Family Hub Keep everyone connected in one secure place.
  • Birthdays & Anniversaries Never miss another important family moment.
  • Share Photos & Memories Preserve your family's photographs, stories, and memories for generations.
  • Family Meetings Online Sunday meetups, reunion planning, celebrations, and family conversations.
  • Store Important Documents Organize wills, trusts, insurance information, contacts, and other records.
  • Invite Family Members Invite loved ones, family members, and Trusted Keepers to participate.

Then $49.95 a month or $419.40 a year. Existing customers taking a break can choose Family Vault Preservation for $60 a year.

Preservation keeps your existing Vault and saved memories without adding new content. Memories are not deleted because you pause or change plans. View up to 50 existing photos; other content remains preserved under plan access limits. Your Trusted Keeper Vault protection continues for the paid year, with family access governed by your saved permissions and verified release safeguards.

Included with every order

Your Portable SSD Backup Drive

No system is perfect. Download eligible Vault content and keep an independent copy. The included portable drive is starter storage; larger collections may need additional capacity.

Their Story Lives Vault Portable SSD mobile storage drive in blue, black, and red, compatible with Android, Mac OS, and Windows
  • Monthly downloads Make a fresh backup copy of your stories, photos, and recordings each month.
  • Always a backup plan An independent copy complements your Vault and Trusted Keeper safeguards.
  • Works everywhere Compatible with Android, Mac OS, and Windows. No special software is needed.

One drive per household. A second drive costs extra. Ask us and we will add one to your order.

A family celebrating a grandmother's birthday together

Private by design

Your family's story belongs to your family.

The vault owner stays in control. Invite or remove members, approve contributed memories, and decide exactly who can see a private recording.

Selected-person privacy

Protect a recording with a private access code for only the people you choose.

One family owner

One primary owner manages membership, sharing, and the family's settings.

No private details shared

Community partners never receive family names, dates, photographs, messages, or private activity.

Live. Connect. Celebrate. Preserve.

Start with one family memory.

Choose the plan that fits your family, then add a photograph or story at your own pace.

14 days free. Cancel anytime before your trial ends.

Family Vault

Frequently asked questions